What is the Problem?
There are many adaptations that are done by people understanding the situation of blind people like the invention of Braille which is not a language but a tactile code that is being used to enable people that are blind. There are many other things that are being done understanding how vulnerable person can be, like fast tags in ticket counters just for people like this. But after all these advantages that is being done for these people, these individuals still think that they are unequal within the community. This may endure anxiety and depression within them.
Design Method
Lean UX
Challenges Faced
Recognising the viewpoint of those who are blind.
Lack of understanding of LiDAR application and evolving technology.
Determining the most effective technology fixes to enhance user experience.
Solution
A mobile-based application for the blind and visually impaired, with the main goal of utilising emerging technology to support and facilitate easy access for those with diverse abilities in society. The programme collects real-time feeds from a device the user is holding, filters the information, and speaks back.
Overcoming the challenges:
Further conversations and research
Users evaluated the low-tech prototypes, and their comments pointed to the need for greater study.
Continual design
To increase the app's overall usability, numerous versions were made. In later revisions, the incorporation of WCAG standards contributed to a seamless user experience.
Mindset of "There are no negative ideas"
The most intriguing elements came out of brainstorming sessions with support employees.
Empathise Phase
39 individuals actively participated in the survey, which was produced as a google form, and both quantitative and qualitative data were gathered.
User experience (UX) surveys collect user feedback to help understand user behaviour. They provide information about how users are interacting with your product in their own words, allowing you to choose which elements to emphasise in order to enhance UX.
Problem Statement
The initiative is designed to help society's less capable citizens (Blind). It is based on a gadget that is given to blind people and employs LiDAR technology to gather information about their surroundings. The LiDAR sensor emits light and identifies obstacles in the area.”
The provided problem generates an assumption, which is supposed to be correct. Each member of your team (collaborative) develops their own answer to the problem, based on which assumptions are formed.
The consumer need knowledge about his or her physical vicinity.
With the aid of an AI app and an external LiDAR device, the customer's demands will be met, unlocking new potential.
By providing a depth map of the surrounding area, the programme will assist its main users in resolving their safety concerns.
Support staff can have a better understanding of their travel path.
Blind people are given new eyesight.
Customer service will be provided through social media and verbal conversation.
This is more of a social obligation than a profit-making venture.
My greatest risk is providing accurate information and calibrating the sensor properly.
Assumptions
Empathy mapping
An empathy map is a collaborative graphic that illustrates what we know about a certain user group. It externalises user knowledge in order to 1facilitate decision-making and build a shared understanding of user demands.
Artifacts
The project's scope is outlined in the artefacts, along with the technical and user requirements. The artefacts integrate research to guide decision-making and the thinking process, which has aided me in understanding user needs and issues.